QUESS.
RETURN POLICY
What is the return policy?
If you place an order with us and it has been delivered to you, you CANNOT return the purchased items.
Good to know: If you have any questions about the items, you can contact customer service: poet.trea2425@gmail.com
How do you pack my items? (applies to orders outside Europe)
I package your order at a Dutch convenience store called: Primera. I handle your items with care and pack your order in a shipping box, depending on the size and weight.
Can I pick up my order somewhere?
That's possible. You can email me and indicate at which location you would like to pick up your order. For example at the AH or the Primera.
Can you also order outside Europe?
Poet-trea delivers to all customers worldwide. No customer is too far for Poet-trea.
Orders outside Europe are delivered by DHL. DHL can see the forest for the trees. DHL delivers to more 220 countries and territories worldwide. If you click on the link below you will see in which countries DHL delivers.
https://send.dhlparcel.co.uk/parcel-delivery/countries-we-deliver-to
If you are outside Europe and you order from us, we will ensure that your order reaches you as soon as possible. At the bottom of the page you will see an overview of DHL with the duration for sending packages from the Netherlands.
Of course it can sometimes take a little longer, depending on the season and the crowds.
How long does shipping take?
If you order before 3:00 PM, the package will be delivered to you the next working day. The items are sent via PostNL or DHL depending on the location and wishes of the customer.
See the quote below with information about delivery via PostNL and DHL. Source: PostNL and DHL website PostNL If you are waiting expectantly for mail or a package, it is annoying if delivery takes a long time.
We normally deliver regular mail on the next delivery day (Tuesday to Saturday), but always within 4 delivery days. DHL Generally we'll deliver your parcel within the Benelux the following business day (with the exception of the Dutch Wadden Islands).
In the Netherlands we also deliver on Saturdays. Delivery times to other countries depend on the destination.
PRIVACY
What do I use your data for?
When you purchase something from the store, subscribe to the newsletter or contact Poet trea, I may store information about you. Usually this includes:
- Your name
- Your address details
- Your message or question
- Your email address
Good to know You have the right to privacy. You can submit a request to amend or delete personal data.
Is your data shared with others?
Poet-trea does NOT share your personal information with others. Your data will only be used to send your purchased items, to send the newsletter or to answer your message, in accordance with the General Data Regulation (GDPR)
Do you not want your personal data to be stored?
You can also remain anonymous. If you do not want me to keep your data, you can contact me and indicate that you do not want me to keep your data.
How long will your data be kept?
Personal data related to your message or question. I keep this data for a maximum of 13 months after answering your question or message.
COOPERATIONS
Who or what do I need?
Lyricist and poet (French, Arabic, Spanish and Italian)
How can you collaborate with me?
I am open to that. You can send me a message via the contact form and we can get to know each other over a cup of coffee and talk about what we can do for each other.
How can you help me?
You are already helping me by visiting my page. I really appreciate that. Of course you can always share my content with family and friends.
*QUESS: situations & circumstances
Copyrights ©
Maak jouw eigen website met JouwWeb